H3 Homeless Housing Advocate
RESPONSIBLE TO: Temporary Accommodation Manager
SALARY: £19,817 – £20,855
Fixed Term Contract until April 2019
The key function of this role is to work alongside the Homeless Health Advocate, housing and hospital staff and others with responsibility for the discharge of patients to provide safe and supported discharge for homeless patients.
The worker will be involved from patient admission or referral through to discharge and placement into adequate accommodation. The initial focus will be to explore all avenues of accommodation, facilitating referrals and meetings to ensure that homeless patients are discharged with suitable accommodation.
The worker will need to build strong working relationships with partner agencies in and out of hospital that can provide support for the service users being advocated for. The worker will represent the wider work and vision of the H4 Hospital Project in the community.
Finally the worker will be tasked with identifying, recruiting and training ‘Peer Mentors’ to provide support to more people affected by homelessness in the future.
To work with established processes and joint working protocols enabling the timely notification of homeless patients by hospital staff.
To carry out housing assessments in hospital settings with patients and assist in the move from hospital to home by liaising with relevant parties to secure appropriate discharge accommodation.
Together with the patient to assess their housing and support needs and draw up an agreed support plan and risk assessment which will be implemented by the Health Advocate.
To work with patients to meet their housing discharge and support needs including:
- developing and sustaining working relationships with patients
- provide information, advice and advocacy
- making onward referrals to specialist agencies
- provide information and assistance to enable patients to make choices about their future and maximise their independence.
Provide practical support to assist customers in accessing appointments, meetings and other relevant activities e.g. of a social nature.
Contribute to care planning meetings with the Health Advocate and staff from health and social care to promote the appropriate options to meet the patients’ needs.
To identify and recruit Peer Mentors from current and former temporary accommodation residents and homeless patients.
To maintain records in accordance with policies and procedures and to work within H3 guidelines, policies and procedures.
Accurately record and report outcomes to demonstrate how effective the project has been in reducing readmissions and improving the social circumstances of clients, to evidence the need for further commissioning.
To preserve confidentiality in respect of users of the service.
To ensure that the services provided are responsive to and sensitive of the social, cultural, linguistic and religious needs of service users in accordance to the H3 Equal Opportunities Policy.
To undertake appropriate supervision, training, education and development.
If you would like to apply, please submit your CV along with a covering letter demonstrating your interest and suitability to this post.
Please read the Full Person Specification to support your application.
Please send to Molly Bishop at firstname.lastname@example.org no later than 11.00 Monday 20th March.
Your CV should contain the following personal details:
Date of Birth
Confirmation of clean driver’s license
Two names references